Frequently Asked Questions


How can I measure my ring size?

Do I need to have an account to order?

I am having trouble placing an order?

Can I change my order once its placed?

The item/size that I wanted is out of stock, when will it be available again?

Can I use several discount codes in one order?

What payment methods do you accept?

Is my payment secure?


How long is delivery?

When will my order be processed?

Where do you ship to?

How much does shipping cost?

How do I track my order?


What kind of material do you craft your jewelry with?


What is your return policy?